Privacy Notice
Operator
Blackglass is operated by SLSBMB Limited, a limited company incorporated in Hong Kong. Privacy requests may be sent to a@slsbmb.com.
Data We Process
- Company, contact, website, billing, and business context submitted through intake, checkout, support, or Client Hub commerce flows.
- First-party landing, checkout, Client Hub commerce, support, and aggregate usage/heatmap events needed to operate the product, prevent abuse, and improve the funnel.
- Order, invoice, payment-status, receipt, artifact, approval, legal-acceptance, and audit records.
- Contact Search and Contact Pack inputs, generated sourcing hypotheses, suppression markers, verification results, export records, and purchase history.
- Business-contact facts generated, matched, inferred, or enriched from public web signals, buyer criteria, customer context, and vetted search or enrichment providers.
How We Use Data
We use data to operate Blackglass, prepare market research, generate buyer-requested contact intelligence, issue invoices, process payments, provide Client Hub access, prevent abuse, enforce legal and safety boundaries, reconcile receipts, and support customers.
We do not sell intake data. We do not use third-party advertising trackers or third-party session replay on the Blackglass landing path. First-party usage analytics are aggregate interaction signals only; they do not store form values, DOM text, buyer email addresses, contact rows, Client Hub tokens, or full referrer paths. We may contact you about your intake, order, invoice, payment, delivery, support request, or related business relationship.
Buyer and Recipient Data
Public or business-contact information is not compliance-free. Direct-marketing, privacy, unsubscribe, suppression, objection, and data-rights obligations depend on the buyer, recipient, channel, and jurisdiction. The buyer remains responsible for lawful campaign use unless SLSBMB has explicitly accepted a managed Sending Engine role for the specific scope.
Retention and Rights
We keep personal data only as long as needed for the purposes above, business records, security, auditability, legal claims, compliance, payment reconciliation, and service delivery. You may request access, correction, or deletion by contacting a@slsbmb.com. We may retain records where required or permitted for legal, audit, payment, security, or dispute reasons.
Processors and Security
We use service providers for hosting, email, payment processing, AI, search/enrichment, storage, monitoring, and support. We use contractual, operational, and technical controls to protect personal data against unauthorized or accidental access, processing, erasure, loss, or use.